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Emergencies Abroad

medical helicopter

Medical or Mental Health Emergencies

  1. Threat to life, limb or eye – Call an Ambulance!  Here is a list of local “911” equivalents around the world.
  2. Contact United Healthcare (UHC) Global for a hospital/physician referral at 1-410-453-6330 and reference ID# is 343211.  You can call collect.
  3. Let International Health and Safety (IHS) know.
    • Via 1-607-255-1111 (Cornell Police) for situations requiring an immediate institutional response.
    • Via intlsafety@cornell.edu for situations requiring a timely institutional response.

Safety or Security Emergencies

Victim of a crime

  1. If safe to do so, contact the local police to report the incident and get immediate help. Request a copy of the police report. Here is a list of local “911” equivalents around the world.
  2. Contact United Healthcare (UHC) Global for assistance with stolen documents, security intelligence, information on local laws, and medical referrals at 1-410-453-6330 and reference ID# is 343211.  You can call collect.
  3. Consular officers are also available for emergency assistance 24 hours/day, 7 days/week and can connect you with the appropriate local authorities.  Here is a list of U.S. Embassies and Consulates around the world.
  4. You can also contact the U.S. Department of State directly from overseas by calling 1-202-501-4444 for help with emergency needs that arise as a result of the crime.
  5. Let IHS know.
    • Via 1-607-255-1111 (Cornell Police) for situations requiring an immediate institutional response.
    • Via intlsafety@cornell.edu for situations requiring a timely institutional response.

Victim of sexual assault

  1. If you are the victim of sexual assault, follow the guidelines above for Medical Emergencies and Victim of a Crime. Be aware that in some countries, local authorities may not be as helpful or understanding as one might expect in the U.S. If you have questions about the local culture and attitudes towards sexual assault, contact the U.S. Department of State from overseas by calling 1-202-501-4444. 
  2. You are encouraged and in some cases required to report the incident.
  3. Let IHS know.
    • Via 1-607-255-1111 (Cornell Police) for situations requiring an immediate institutional response.
    • Via intlsafety@cornell.edu for situations requiring a timely institutional response.
  4. Find support and more information on the Pathways to Safety International and RAINN websites.

In the event of terrorism , violent uprising, or natural disaster

  1. Shelter in a safe place and monitor the advice of local authorities.
  2. The U.S. Department of State will notify and advise you (first by email) if you enrolled through STEP, the Smart Traveler Enrollment Program.
    1. Non-U.S. citizens can also sign up to receive travel alerts and advisories by email but will not have access to the same emergency services. It is advisable to check with your own Embassy for similar programs.
  3. IHS will attempt to notify you, verify your well-being, and arrange for needed transport IF you are registered in the International Travel Registry.
    1. Registering your Cornell related international travel is:
      1. Mandatory for all students, staff, alumni, and the public.
      2. Mandatory for all faculty traveling with students.
      3. Highly encouraged for all faculty.
  4. Let IHS know you are ok or need assistance.
    1. Via 1-607-255-1111 (Cornell Police)
    2. Via intlsafety@cornell.edu

Other Emergencies

Arrest or detention abroad

  1. Personally notify, or ask the prison authorities to notify, the U.S. embassy or consulate: Here is a list of U.S. Embassies and Consulates around the world.
  2. Contact your supervisor or trip leader, and relatives.
  3. Let IHS know
    1. Via 1-607-255-1111 (Cornell Police)
    2. Via intlsafety@cornell.edu

Involved in a motor vehicle accident

  1. Report the accident to local police.
  2. Follow medical emergency procedures if needed.
  3. Let IHS know.
    1. Via 1-607-255-1111 (Cornell Police) for situations requiring an immediate institutional response.
    2. Via intlsafety@cornell.edu for situations requiring a timely institutional response.
  4. If on Cornell business, report the accident.

Missing persons

  1. Let IHS know.
    1. Via 1-607-255-1111 (Cornell Police) for situations requiring an immediate institutional response.
    2. Via intlsafety@cornell.edu for situations requiring a timely institutional response.
  2. IHS will assist in calling known emergency contacts and local partners.
  3. Notify the local police and file a missing person’s report.
  4. Notify the nearest Embassy or Consulate of the person’s citizenship. Here is a list of U.S. Embassies and Consulates around the world.
    1. Note that the U.S. Consular officers will reach out to hospitals and law enforcement agencies to see if U.S. citizens were admitted or arrested but cannot divulge their findings without the written permission of the missing person.