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Global Operations

illustrating global operations

After the successful 2016 introduction of Navigate, the online support hub for off-campus business, Global Operations was formally established in 2018 to support and enable international projects, travel, and operations; and help to mitigate risks to the university and individuals. Our goal is to provide faculty, staff, and students with the resources needed to be confident in research, teaching, and engagement overseas.


Global Operations is housed within the Office of the Vice Provost for International Affairs. We are a cross-functional team dedicated to providing the Cornell community with a high level of customer service and holistic solutions for operations abroad.

We partner with multiple stakeholders across campus—including Human Resources, Procurement, Tax, Office of Engagement Initiatives, Office of Global Learning, Risk Management and Insurance, the Office of University Counsel, and the Office of Sponsored Programs—to help address questions and offer creative problem-solving for engaging internationally. We are responsive and readily accessible for any question, big or small.

What We Do

We provide operational support for “business” abroad: research, teaching, consulting, academic collaborations, travel, executive education, and more.

Our portfolio includes:

  • Navigate, Cornell’s online resource for off-campus work
  • Legal, tax, and regulatory compliance abroad
  • Oversight of Cornell’s legal entities in China and India
  • International HR and other staffing needs abroad
  • Travel health and safety and critical incident response
  • International contract management and advising

Staff

Chris Cook, Manager of International Travel Health and Safety
Christine Potter, Executive Director, Global Operations
Kristi Shults, International HR Director

Behind the scenes, our team consults relevant parties to ensure you receive a complete answer, even when tackling complex issues that may require input from more than one office.